1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you
visit our website. Personal information is any data with which you could be personally identified.
Detailed information on the subject of data protection can be found in our privacy policy found
below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s
contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter
on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data
are primarily technical data such as the browser and operating system you are using or when
you accessed the page. These data are collected automatically as soon as you enter our
website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be
used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients,
and the purpose of its collection at no charge. You also have the right to request that it be
corrected, blocked, or deleted. You can contact us at any time using the address given in the
legal notice if you have further questions about the issue of privacy and data protection. You
may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This
happens primarily using cookies and analytics. The analysis of your surfing behavior is usually
anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis
or prevent it by not using certain tools. Detailed information can be found in the following privacy
policy.

You can object to this analysis. We will inform you below about how to exercise your options in
this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat
your personal data as confidential and in accordance with the statutory data protection
regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is
any data with which you could be personally identified. This privacy policy explains what
information we collect and what we use it for. It also explains how and for what purpose this
happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject
to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

OpenBooking AG
Neuwiesenstrasse 37
8400 Winterthur
Schweiz

Telephone: +41 44 515 9725
E-Mail: info@openbooking.ch

The responsible party is the natural or legal person who alone or jointly with others decides on
the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your
data

Many data processing operations are only possible with your express consent. You may revoke
your consent at any time with future effect. An informal email making this request is sufficient.
The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint
with the competent regulatory authorities. The competent regulatory authority for matters related
to data protection legislation is the data protection officer of the German state in which our
company is headquartered. A list of data protection officers and their contact details can be
found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a
contract automatically delivered to yourself or to a third party in a standard, machine-readable
format. If you require the direct transfer of data to another responsible party, this will only be
done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the
transmission of confidential content, such as the inquiries you send to us as the site operator.
You can recognize an encrypted connection in your browser’s address line when it changes
from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of
charge about any of your personal data that is stored as well as its origin, the recipient and the
purpose for which it has been processed. You also have the right to have this data corrected,
blocked or deleted. You can contact us at any time using the address given in our legal notice if
you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal
notice requirements with regard to sending promotional and informational materials not
expressly requested. The website operator reserves the right to take specific legal action if
unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain
any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies
are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after
your visit. Other cookies remain in your device’s memory until you delete them. These cookies
make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide
on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be
configured to automatically accept cookies under certain conditions or to always reject them, or
to automatically delete cookies when closing your browser. Disabling cookies may limit the
functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions
you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of
DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an
optimized service provided free of technical errors. If other cookies (such as those used toanalyze your surfing behavior) are also stored, they will be treated separately in this privacy
policy.

Server log files

The website provider automatically collects and stores information that your browser
automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to
fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form,
including the contact details you provide, to answer your question and any follow-up questions.
We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per
Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this
request is sufficient. The data processed before we receive your request may still be legally
processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your
consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your
request). Any mandatory statutory provisions, especially those regarding mandatory data
retention periods, remain unaffected by this provision.

4. Analytics and advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is
provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
(“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact
form) has been entered by a human or by an automated program. To do this, reCAPTCHA
analyzes the behavior of the website visitor based on various characteristics. This analysis starts
automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA
evaluates various information (e.g. IP address, how long the visitor has been on the website, or
mouse movements made by the user). The data collected during the analysis will be forwarded
to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not
advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest
in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the
following links: https://www.google.com/intl/de/policies/privacy/ und https://www.google.com/recaptcha/intro/android.html.

5. Newsletter

Newsletterdata

If you would like to receive our newsletter, we require a valid email address as well as
information that allows us to verify that you are the owner of the specified email address and
that you agree to receive this newsletter. No additional data is collected or is only collected on a
voluntary basis. We only use this data to send the requested information and do not pass it on
to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per
Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as
well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the
newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter
until you cancel your subscription when said data will be deleted. Data we have stored for other
purposes (e.g. email addresses for the members area) remain unaffected.

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by
Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service which organizes and analyzes the distribution of newsletters. If you
provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on
MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement
between the European Union (EU) and the US to ensure compliance with European privacy
standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by
MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in
the United States. This allows us to determine if a newsletter message has been opened and
which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP
address, browser type, and operating system). This information cannot be assigned to a specific
recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The
results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to
unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we
send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by
unsubscribing to the newsletter. The data processed before we receive your request may still be
legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter
until you cancel your subscription when said data will be deleted from our servers and those of
MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area)
remains unaffected.

For details, see the MailChimp privacy policy at https://mailchimp.com/legal/terms/.

Completion of a data processing agreement

We have entered into a data processing agreement with MailChimp, in which we require
MailChimp to protect the data of our customers and not to disclose said data to third parties.
This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

6. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the
pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is
established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing
behavior directly with your personal profile. You can prevent this by logging out of your YouTube
account.

YouTube is used to help make our website appealing. This constitutes a justified interest
pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of
YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you
open a page, your browser loads the required web fonts into your browser cache to display
texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google
thus becomes aware that our web page was accessed via your IP address. The use of Google
Web fonts is done in the interest of a uniform and attractive presentation of our website. This
constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Intercom

We use Intercom, a web analysis and chat service provided by Intercom Inc., 98 Battery Street,
Suite 402, San Francisco, CA 94111, USA for statistical analysis of the use of this website by
visitors and a means of communications (chat, email). Intercom logs users page visits and
activities. This data is used to compile anonymous usage profiles, which form a basis for the
web statistics. More detailed information on Intercom s privacy policy can be found at:
https://www.intercom.com/terms-and-policies#privacy

Facebook-Pixel Datenschutzerklärung

Wir verwenden auf dieser Webseite das Facebook Pixel von Facebook, einem Social Media Network der Firma Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

Der auf dieser Seite implementierte Code kann das Verhalten der Besucher auswerten, welche von einer Facebook-Werbung auf diese Webseite gelangt sind. Dies kann zur Verbesserung von Facebook-Werbeanzeigen genutzt werden und diese Daten werden von Facebook erfasst und gespeichert. Die erfassten Daten sind für uns nicht einsehbar sondern nur im Rahmen von Werbeanzeigenschaltungen nutzbar. Durch den Einsatz des Facebook-Pixel-Codes werden auch Cookies gesetzt.

Durch die Nutzung des Facebook-Pixels wird der Besuch dieser Webseite Facebook mitgeteilt, damit Besucher auf Facebook passende Anzeigen zu sehen bekommen. Wenn Sie ein Facebook-Konto besitzen und angemeldet sind, wird der Besuch dieser Webseite Ihrem Facebook-Benutzerkonto zugeordnet.

Wie das Facebook-Pixel für Werbekampagnen genutzt wird, erfahren Sie auf https://www.facebook.com/business/learn/facebook-ads-pixel.

Sie können Ihre Einstellungen für Werbeanzeigen in Facebook auf https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen verändern, sofern Sie in Facebook angemeldet sind. Auf http://www.youronlinechoices.com/de/praferenzmanagement/ können Sie Ihre Präferenzen hinsichtlich nutzungsbasierter Online-Werbung verwalten. Sie können dort viele Anbieter auf einmal deaktivieren oder aktivieren oder die Einstellungen für einzelne Anbieter vornehmen.

Mehr Informationen zur Datenrichtlinie von Facebook finden Sie auf https://www.facebook.com/policy.php.

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OpenBooking

Neuwiesenstrasse 37
8400 Winterthur
Schweiz
Tel: +41 44 515 9725
E-Mail: info@openbooking.ch

Copyright © OpenBooking AG

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